I´m specialized in:

  • analysis and suggestions of a solution
  • implementation of the suggestions
  • process settings
  • introducing changes
  • education and training of a competent manager in the given area

All the services are usually realized as one unit, but it´s also possible to execute only a selected part or separate blocks.

Sphere of activities:

  • call centers
  • recruitment
  • training, personality development
  • customer service
  • sales

All the services are designed and customized exactly according to the customer requirements and using previous practical experience and “common sense”.