I´m specialized in:
- analysis and suggestions of a solution
- implementation of the suggestions
- process settings
- introducing changes
- education and training of a competent manager in the given area
All the services are usually realized as one unit, but it´s also possible to execute only a selected part or separate blocks.
Sphere of activities:
- call centers
- training, personality development
- customer service
All the services are designed and customized exactly according to the customer requirements and using previous practical experience and “common sense”.